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The trip this time reinforce my dislike even more. The people doesn't really smile. They don't really help. It takes us more than 2 times always to get someone's attention to ask for directions. Then when we asked it's a blur of "straight, kiri, straight" and that's it. Or "it's outside at the main entrance." Well, I'm sorry if I don't know where the damn big main entrance are because we came from the other direction. 

Then the walk got lots of stairs, and we are an elderly, an aunty and a kid (I know I'm not but I look like one anyway. They will never not look at me and then ask how old I am) with a wheel chair in hand. But they never give any directions with the lift. They just said "well, problem is it's escalators. No lift." They don't even offer to help. We had to carry our wheelchair all the way down 6 floors through the escalator. Even when we come across a set of stair case with no other way but to carry the wherlcchair up, they don't help. They just stand there and watch us carry it upstairs (and it was just me and my mom too). 

What the hell people. At least in Indo people will always smile at you, or at least the one in the hotels would. It is a service industry people. You work to service. Not to annoy people with your "You ask too many questions and I'm too busy to answer all your questions" attitude. And yes, we can carry our own wheel chair, thanks. But at least do offer to help. We will be very grateful to you. 

Granted not everyone is like that. But out of the 20 people we met, probay only 1 or 2 that will help us without being asked or at least smile when talking to us. 

I don't visit the place often and I do appreciate people smiling at least when giving us directions. Yes we know you are tired for working all day long. But we are in a strange, unfamiliar place and a smile, instead of "I'm tired, go away" face would be great. 

~  Disappointed in KL & Genting